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Fiat Chrysler, led by Ram, leapfrogs Ford in customer satisfaction; GM drops in survey

Eric D. Lawrence, Detroit Free Press Comments Off on Fiat Chrysler, led by Ram, leapfrogs Ford in customer satisfaction; GM drops in survey

The 2020 American Customer Satisfaction Index says Fiat Chrysler made strides, while Ford and its Lincoln brand fared worst among the Detroit Three.

      
Eric D. Lawrence, Detroit Free Press
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