Sports Sportsbooks spend big money to get customers. But ‘free-play money days’ shifting to bettor loyalty. June 18, 2022 Chris Bumbaca, USA TODAY Comments Off on Sportsbooks spend big money to get customers. But ‘free-play money days’ shifting to bettor loyalty. Sportsbooks and brands are transitioning from initial customer acquisition strategies (such as promotions) to keeping customers invested in platform.