Tech

AI at work: Machines are training human workers to be more compassionate

Frances Yue, USA TODAY Comments Off on AI at work: Machines are training human workers to be more compassionate

AI-powered software Cogito aims to improve customer service agents' emotional intelligence. Basically, the computer helps them to be more human.

      
Frances Yue, USA TODAY
http://api-internal.usatoday.com.akadns.net

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